Verde Energy Customer Reviews (January 2025 Update)

Updated: January 2025

The best review categories for Verde Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

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Recent Good Review from VERDE ENERGY

EXCELENT SERVICE

Customer service is great when you call your questions are answered quick and they are very respectful. I can recommend them.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— VERDE ENERGY from Burlington, NJ on September 4th, 2019

Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

EXCELENT SERVICE

Customer service is great when you call your questions are answered quick and they are very respectful. I can recommend them.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— VERDE ENERGY from Burlington, NJ on September 4th, 2019

Most Recent 1 Star Reviews

5 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Bait and switch scammers

Verde energy is the equivalent of the gas station next to the airport that charges $6 per gallon. You will get a competitive initial rate but once that expires they charge you 4 times the going rate. Stay far away from this unethical company!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— RGE from Lake Hopatcong, NJ on September 27th, 2022

Huge Rip off.

I was charged in December 465.00. supply charge in January the supply charge went up to 765.00. This was not for usage just as third party supplier. It was for a beach house which had no one staying at it during these months and all electric turned off

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Eugenia Hosbach from Allendale, NJ on January 22nd, 2021

Never got my $50 Promo offer.

Verde never sent my $50 Promo offer so I switched service. Rates were HIGHER than PSE&G rates. Now Verde says since I switched, I no longer am eligible for $50 Promo. Promo says I get $50 after first month of service with copy of my bill. I honored this agreement but VERDE doesn't. BEWARE!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Sad George. from Woodcliff Lake, NJ on November 2nd, 2020

Scama Verde

Telemarketer called me to tell me I was entitled to a $100 rebate due to a recent overage charge from my current provider. Long story short, the rebate is no more than a piece of bait to get customers to switch to them. From what I have researched they are not a very reliable and trustworthy energy company.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mr. Schep from Wyckoff, NJ on October 22nd, 2019

Total liars on the phone call

Received a call from a sales rep that I could barely understand. He went through the switch options and constantly had to get his manager on the phone. I must have asked him 10 times if he worked for PSE&G my normal gas and electric company and he continually said "yes". After continuing and answering their questions I was at the same time checking them out on the internet. Did not like what I saw so I told them that I was not interested in their service and was going to hang up the phone. They tried to stop me but I said, no thank you and good-by. A few weeks later I receive 2 Welcome to the Verde Energy Family letters thanking me for signing up with Verde Energy...HUH??!?!?#?#??! I played along with them on the phone originally because I could tell that I was being scammed by a slick rep that thought he was smarter than me...uhhh sorry buddy but I just told your company that you should be fired. So they are cancelling everything but told me if I do receive any charges because of course they already requested the necessary changes from PSE&G that they would reimburse me with a gift card to cover the cost. Really!?!? How about you just make sure that I don't get charged in any way. At least they want to make good on that but will believe it when I see it. Do yourself a favor and don't take the call. I will say that their customer service rep was good and then I spoke with another person that said she would follow up with me next week about the cancellations so apparently they do take that seriously. But they might want to actually train their sales reps to be honest when answering a prospective customer's questions. After reading more reviews about their bait and switch tactics, I am glad that I am smart enough to have investigated them online while on the call. Good riddance to them and their sales rep or what I would more accurately call a lying SOB.